Support

Coloramus support · Codera

Need help with the game, a leaderboard score, your Player ID, account deletion or another issue?

Contact

Email contact@codera.hr and include:

what happened
your device/platform
your Coloramus Player ID from Settings, if the issue concerns online data or deletion

Leaderboard unavailable: check your internet connection and try the online feature again. Coloramus automatically reconnects when online services become available.
Sound or vibration: review the Feedback section in Settings.
Rewarded ad unavailable: check your internet connection and privacy choices, then try again. Ads can also be temporarily unavailable from the ad network.
Premium not recognized: open Settings and use Restore Purchases while signed in to the same App Store / Google Play account used for the purchase.
Google or Apple sign-in: check your internet connection and try again. Apple sign-in is offered only on Apple platforms; Android uses Google sign-in.
Nickname: your Coloramus nickname is the public in-game identity used instead of your first and last name.
How to play: open Settings → Tutorial.
Delete online data: use Settings → Delete account & online data, or follow the external deletion instructions below.